Terms of Service

1. Agreement

These Terms of Service ("Terms") govern access to and use of the private email and deal-workflow application operated by Orathon Craft, LLC ("Orathon Craft," "we," "us," or "our") at eastonstreet.orathon.com and related pages (the "Service"). By accessing or using the Service, connecting an integration, or authorizing the Service to access a third-party account, you agree to these Terms.

If you use the Service on behalf of a company or organization, you represent that you have authority to bind that organization to these Terms. "You" and "your" refer to the individual user and, where applicable, the organization on whose behalf the user accesses the Service.

2. Contact and Support

Orathon Craft, LLC provides support at admin@orathon.com. Notices to Orathon Craft may be sent to that address unless a separate written agreement states otherwise.

3. The Service

The Service helps authorized users review Gmail messages, identify potential deal opportunities, extract information from email bodies and attachments, generate editable investment summaries, validate generated content, and move approved information into connected tools such as Airtable, Dropbox, and Slack.

The Service may include features for email classification, related-email matching, PDF and ZIP processing, Dropbox folder traversal, Airtable record creation or updates, Slack notifications, AI-generated one-pagers, source citations, accuracy validation, AI observability, and cost monitoring.

4. Eligibility and Accounts

You may use the Service only if you are authorized by Orathon Craft or by an organization approved to use the Service. You must provide accurate account information, maintain control of your login credentials, and promptly notify us at admin@orathon.com if you believe your account or an integration has been compromised.

We may approve, suspend, restrict, or terminate access to the Service to protect users, comply with law, enforce these Terms, manage availability, or prevent misuse.

5. Third-Party Integrations

The Service depends on integrations you authorize, including Google Gmail, Airtable, Dropbox, Slack, Anthropic, OpenAI, Google Gemini, Langfuse, hosting providers, and other infrastructure providers. Your use of those services is also governed by their own terms, policies, permissions, and account settings.

You are responsible for ensuring that you have the right to connect each integration, access the data made available through it, and instruct the Service to process or transfer that data. We are not responsible for third-party service outages, API changes, permission changes, rate limits, pricing, data handling outside our control, or actions taken by third-party providers.

6. Your Content and Permissions

"User Content" means emails, attachments, files, links, Airtable data, Dropbox data, Slack data, generated drafts, edits, prompts, comments, and other information submitted to or processed by the Service through your account or authorized integrations.

You retain ownership of your User Content. You grant Orathon Craft a non-exclusive, worldwide, royalty-free license to host, copy, transmit, display, process, analyze, transform, create derivative workflow outputs from, and otherwise use User Content solely as necessary to provide, secure, monitor, support, and improve the Service and as otherwise described in the Privacy Policy.

You represent that you have all rights and permissions necessary for the Service to process User Content and send it to connected integrations and service providers as directed by your configuration and use of the Service.

7. Approved Workflow Actions

The Service is designed to keep review steps in the workflow before certain information is shared outside the private review queue. When you click actions such as "Share with others," "Create 1-pager," "Save to Dropbox," "Send to Slack," "Approve," or similar commands, you authorize the Service to process relevant source materials and send resulting data, files, links, messages, or records to the connected tools required for that action.

You are responsible for reviewing generated summaries, extracted fields, attachments, citations, validation reports, and destination records before relying on them or sharing them. You are also responsible for correcting mistakes and ensuring that shared information is appropriate for the recipient or destination system.

8. AI-Generated Output

The Service uses artificial intelligence to classify, extract, summarize, validate, and transform information. AI-generated output may be inaccurate, incomplete, unsupported, stale, or misleading. Accuracy checks, source citations, model reviews, and repair workflows are provided to assist human review; they do not guarantee correctness.

You are responsible for independently reviewing and verifying all AI-generated output before using it for investment, legal, accounting, tax, financial, operational, or other important decisions. The Service does not provide legal, tax, accounting, investment, brokerage, valuation, underwriting, or financial advice.

9. Acceptable Use

You agree not to:

• Use the Service in violation of law, regulation, contract, fiduciary duty, confidentiality obligation, or third-party rights.
• Upload, process, or share information you are not authorized to use.
• Attempt to bypass access controls, authentication, rate limits, audit logs, or security measures.
• Reverse engineer, scrape, overload, disrupt, or interfere with the Service or its infrastructure.
• Use the Service to transmit malware, harmful code, deceptive content, spam, or unlawful material.
• Use AI outputs to make decisions without appropriate human review where such review is required or prudent.
• Misrepresent the source, accuracy, or approval status of generated outputs.

10. Confidentiality

The Service may process confidential business information, including private deal materials, offering memoranda, financial data, and internal communications. You must use the Service in a manner consistent with your confidentiality obligations. Orathon Craft will use reasonable measures designed to protect confidential User Content and will use it only as needed to provide, secure, support, and improve the Service, or as legally required.

11. Privacy

Our collection and use of information is described in the Privacy Policy. By using the Service, you acknowledge that the Privacy Policy applies to your use of the Service and authorized integrations.

12. Fees, Usage, and Third-Party Costs

The Service may track AI model usage, token counts, validation costs, and integration activity. If fees or reimbursement obligations are agreed separately, you are responsible for charges under that agreement. You are also responsible for fees charged directly by third-party services connected to your accounts, including Airtable, Dropbox, Slack, Google, AI model providers, and related services.

13. Availability and Changes

We may modify, suspend, limit, or discontinue any part of the Service at any time. The Service may be unavailable because of maintenance, errors, third-party outages, API changes, rate limits, security events, or other causes. We are not liable for downtime, delays, data transfer failures, or integration failures except to the extent required by law or a separate written agreement.

14. Intellectual Property

Orathon Craft and its licensors own the Service, software, workflows, designs, documentation, and related technology, excluding User Content and third-party services. These Terms do not transfer ownership of the Service or any Orathon Craft intellectual property to you. You may not copy, modify, distribute, sell, lease, or create competing services from the Service except as expressly permitted by Orathon Craft in writing.

15. Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant Orathon Craft a perpetual, irrevocable, worldwide, royalty-free right to use that feedback without restriction or compensation.

16. Disclaimers

The Service is provided "as is" and "as available." To the maximum extent permitted by law, Orathon Craft disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, and reliability.

Orathon Craft does not warrant that the Service will be uninterrupted, secure, error-free, or that AI-generated output, extracted data, citations, validation reports, Airtable records, Dropbox files, or Slack messages will be accurate, complete, or fit for your intended use.

17. Limitation of Liability

To the maximum extent permitted by law, Orathon Craft will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business opportunities, lost data, goodwill, or business interruption, arising from or related to the Service or these Terms.

To the maximum extent permitted by law, Orathon Craft's total liability for all claims arising from or related to the Service or these Terms will not exceed one hundred U.S. dollars (US $100) or the amount paid directly to Orathon Craft for the Service in the three months before the event giving rise to the claim, whichever is greater.

18. Indemnification

You will defend, indemnify, and hold harmless Orathon Craft, its owners, officers, employees, contractors, service providers, and agents from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising from or related to your User Content, your use of the Service, your connected integrations, your violation of these Terms, your violation of law, or your infringement or misappropriation of third-party rights.

19. Termination

You may stop using the Service at any time and may disconnect integrations where supported. We may suspend or terminate access if we believe you violated these Terms, if continued access creates risk, if required by law, if an integration is no longer available, or if the Service is discontinued. Sections that by their nature should survive termination will survive, including ownership, confidentiality, disclaimers, limitation of liability, indemnification, and dispute provisions.

20. Governing Law and Venue

These Terms are governed by the laws of the State of Delaware and applicable United States federal law, without regard to conflict-of-law rules. The state and federal courts located in Delaware will have exclusive jurisdiction for disputes arising from or related to these Terms or the Service, except that Orathon Craft may seek injunctive or equitable relief in any court of competent jurisdiction.

21. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date and may provide notice through the Service or by email. Continued use of the Service after updated Terms become effective means you accept the updated Terms.

22. Entire Agreement

These Terms, together with the Privacy Policy and any separate written agreement signed by Orathon Craft, are the entire agreement between you and Orathon Craft regarding the Service. If any provision is found unenforceable, the remaining provisions will remain in effect.